Email support
Use the form or email us directly.
support@case-vault.storeSupport
Contact CaseVault
Send CaseVault support a clear message with your account email and order number when available. We will use those details to review order, return, refund, and VIP membership questions.
Order questions
Include the order number from your confirmation email so support can review the correct purchase.
Returns
Return requests start on the returns page before items are sent back.